Terms of service.

Welcome to VU wellness studio. We are delighted to have you as a client and look forward to supporting your wellness journey. To ensure a smooth and positive experience for everyone, please review and agree to the following terms and conditions.

1. Appointments and Scheduling

  • Booking: Appointments can be scheduled via [your booking method: online, phone, etc.]. Please provide at least [24 hours] notice for all appointments.

  • Cancellations: Cancellations must be made [24 hours] in advance. Late cancellations or no-shows may not be able to reuse their scheduled session.

  • Rescheduling: If you need to reschedule, please do so at least [24 hours] before your appointment. Rescheduling is subject to availability.

  • Late or No shows: We totally understand things happen and you run behind! We offer a 10 minute buffer window if it is longer feel free to reach out and we will get you rescheduled. If you are over 10 minutes late the appointment will be considered a no show and the appointment will be counted as a loss. No refunds or reuse.

2. Payment and Fees

  • Fees: Payment is due at the time of the session unless otherwise arranged.

  • Accepted Methods: We accept payment through Stripe, PayPal and Venmo.

  • Refunds: All fees are non-refundable except in cases where we are unable to provide the scheduled service due to unforeseen circumstances.

3. Health and Safety

  • Disclosure: Please inform us of any health conditions, injuries, or other concerns prior to your session. This information will be kept confidential.

  • Liability: By participating in our sessions, you acknowledge that yoga and holistic practices involve physical activity and may carry inherent risks. You assume full responsibility for any injury or health issues that may arise.

5. Confidentiality and Privacy

  • Confidentiality: All personal information collected during your sessions will be kept confidential and used solely for the purpose of providing our services.

  • Privacy Policy: Please refer to our privacy policy [link to or attach your privacy policy] for more detailed information on how we handle your data.

6. Changes to Terms

  • Updates: We reserve the right to modify these terms and conditions at any time. Changes will be communicated to clients via email.

7. Contact Information

  • Inquiries: For any questions or concerns regarding these terms and conditions, please contact us at info@vuwellnessstudio.com.

By scheduling or attending a session at VU you agree to abide by these terms and conditions. Thank you for choosing VU for your wellness journey.